ABC Capital Bank celebrates Customer Service Week 2024
ABC Capital Bank Limited, has geared up to celebrate the 2024 Customer Service Week, an annual commemoration that falls on the 14th of October every year with the theme for 2024 being; “Celebrating Service”.
ABC Capital Bank Limited, has geared up to celebrate the 2024 Customer Service Week, an annual commemoration that falls on the 14th of October every year with the theme for 2024 being; “Celebrating Service”.
As Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis, the financial institution will celebrate its valuable service to the nation, while also inspiring others to do the same.
Chris Kabagambe, the Executive Director says in his message; "At ABC Capital Bank Limited, we take Customer Service Week very seriously, it is something that we look forward to year after year."
" It gives us the opportunity to boost morale and teamwork, reward employees for the significant work they do and raise awareness of the value of customer service, without forgetting to give back to our loyal customers as well."
" Our existence as a financial services entity is validated by our customers. Each product, service and activity revolves around the customer experience. Every one of our customer touch points including branches, digital platforms and contact centres are optimized for service excellence towards customers."
"We have always elevated ourselves as a bank that delivers outstanding service to clients and stakeholders at all levels."
In honour of the customer service week 2024, ABC Capital Bank will embark on providing excellent service. To further strengthen their customer first approach, the Bank will also conduct an interactive session on customer service with a strong line-up of key speakers.
"ABC CAPITAL Bank serves a diverse range of customers and is very pleased to celebrate this year's Customer Service Week to our esteemed customers," Kabagambe noted.
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