Management Team

Saleem Dhanani

Head of Operations

Saleem brings over 30 years of professional experience in Customer Service, Operations, Service Quality, Credit Admin, Credit Monitoring & Back Office Operations. He heads Operations for the Bank and oversees policy and process design, customer service and implementation of technology solutions to ease customer experience. He began his journey with ABC Capital Bank in December 2008 (at the time of his joining it was Capital Finance Corporation Limited). His expertise in process improvement was instrumental in founding and setting up the Service Excellence team for the Bank. Additionally, he was also responsible for Investor/Customer Relations. Prior to joining the Bank, Saleem has worked with Development Credit Bank (DCB) India over 15 years. Saleem has a Master's degree in Commerce from Marathwada University, Aurangabad, India and a Bachelor's Degree in Commerce from the same University.  

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Management Team

Management Team

Saleem Dhanani

Mark Batyagaba

Catherine Ritah Bugoye

Ramlah Nakkungu